I had just left the office yesterday when the receptionist called and said there was a delivery there for me. I asked her what it was but she didn't say. She just said it will be waiting at the front desk for you. I was a little puzzled but made my rounds and turned back at the office right at closing time. I asked the receptionist where my delivery was. She smiled and pointed toward the edge of the desk. I walked where she was pointing looking for a UPS box or something to that effect and didn't see anything. I turned around and asked her again: well, where is it? She pointed at this beautiful flower arrangement sitting right in front of me and said: Right there! I pulled out the card and my eyes filled with tears. It was from a client that I "couldn't help"... Let me back track a few weeks...
Rebecca and her daughter had called our office a few weeks ago looking to buy a low priced home. She had contacted another agent in our office and made an appointment to see her. The other agent didn't feel that Rebecca would really be able to buy anything and even if she did, just wouldn't be enough to bother with, so she asked me if I wanted to work with her. I said, absolutely! I never turn anybody down! I don't care if they have the money or the credit, I still talk to them and try to help them get on their feet and make it happen when they're ready! Rebecca's case turned out like that. I met with her, got some information and immediately got a lender on the phone to do a pre-qualification. Her credit was too low and so was her income so there was no way that we can get her a house. I guess at this point most agents would've hung up their hats and tell her goodbye! I just couldn'd do it!
I decided to see if there was anything I can help her with and found out that she was in a really tough situation with some relatives threatening to throw her out of the house. I made some phone calls to other investors and realtors to see if anyone had a place to rent and even better one that they eventually would consider selling. I put Rebecca in touch with a few people and still spent several hours of phone conversations with her to get her in the right path to a new beginning. At the end of our last conversation, she said: "Thank you so much for talking to me! You've given me hope again!" It felt great! And here we are a few weeks later! On the first of this month she moved to her new house where she will be renting for a year and work on her credit, and she will re-apply for a loan at the end of her lease and try to buy the house! She was very excited and so was I! And the flowers she sent... that was too much!
I wasn't able to find Rebecca and her daughter a house to buy right there and then, but I didn't abandon them in their moment of need and I am glad to say that my efforts paid off! Everybody deserves a chance and can use a helping hand! Stories like this one are priceless and this is why I love this business!
